Refund Policy
Updated: April 14, 2026

🌿 Return & Refund Policy

At The Leaf and Cup, we craft small-batch herbal teas with care, freshness, and quality. Your satisfaction matters to us, and we want every order to arrive just right.

Information About Changing Orders and Our Return Policies

Every order you place via this website is kept on file for your reference or review. If at any time you wish to view the current status of all of your orders, simply go to My Account and Order History. A summary of every order you've ever placed via TheLeafandCup.com will be displayed. When your order changes status (such as it being shipped), you will be notified immediately by email

Our return policies

Your satisfaction is our #1 priority. All of our teas and accessories come with a customer satisfaction guarantee. Our tea accessories are also covered by a specific no-fault 30-day warranty. Please read the following for details.

To contact The Leaf and Cup for a return authorization, Email Support@theleafandcup.com or call (972)757-3730. All returns should be carefully wrapped and returned with the original packaging and packing slip. After obtaining a return authorization number, send returns to the following address:

The Leaf and Cup

Returns Department

18412 Acre Lane,

Kemp, Texas 75143

Place the return authorization number on the outside of your package.

Overall Satisfaction Guarantee

If you are not pleased with a tea for any reason, just let us know within 30 days of receiving your order. If we made a mistake, we will correct the problem immediately. If the tea is not what you expected, you may return the unused portion within two weeks, and we will apply a credit toward your next order or issue a refund. The credit or refund value will be based on the value of the returned portion. Return shipping expenses will be reimbursed if we made a mistake in filling your order and product return has been requested by our staff.